Privacy Policy

Eco Cleaning Group Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

• Personal Information: Your name, phone number, email address, and service address when you request a quote or contact us.

• Service Information: Details about the property and services requested (e.g., driveway cleaning, roof cleaning).

• Usage Data: Information about how you use our website (via cookies and analytics).

How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services.

• Respond to enquiries and provide free quotes.

• Send updates, booking confirmations, and service reminders.

• Improve our website and customer experience.

• Comply with legal obligations.

We will never sell or rent your personal data to third parties.

Sharing Your Information

We may share your information with trusted third-party providers who help us operate our website, process payments, or deliver services. These parties are required to keep your information secure and use it only for the agreed purposes.

Data Retention

We keep your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law.

Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data (subject to legal obligations).

• Opt out of marketing communications at any time.

Security

We take reasonable measures to protect your information from unauthorised access, loss, misuse, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Eco Cleaning Group Ltd
📞 Phone: 07902 355300
📍 Service Area: Durham
📧 Email: ecocleaninggropupltd@gmail.com